This privacy policy applies to the use of our online platform and services operated by Arabian Radiance Cosmetics. We are committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and share your personal data, and explains your rights regarding that data.
We may collect various types of personal information when you interact with our site or use our services. This can include:
- Identity Data: such as your name, title.
- Contact Data: such as billing address, delivery address, email address (though we will not use email for privacy policy contact), and telephone numbers.
- Financial Data: such as bank account and payment card details for processing transactions (note: we do not store full payment card details; they are processed securely by third-party payment processors).
- Transaction Data: details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Profile Data: such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: information about how you use our site, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
We use different methods to collect data from and about you, including:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post or phone. This includes personal data you provide when you: apply for our products or services; create an account on our site; subscribe to our service or publications; request marketing to be sent to you; give us feedback or contact us.
- Automated technologies or interactions: As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, search information providers, and contact or transaction data from providers of technical, payment and delivery services.
We use your personal data for legitimate business purposes, including:
- To process and fulfil your orders, including managing payments, fees, and charges, and collecting and recovering money owed to us.
- To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
- To enable you to participate in promotions, competitions, or surveys.
- To administer and protect our business and this site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our site, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have given your consent.
We may share your personal data with selected third parties for the purposes set out in this privacy policy. These include:
- Service providers acting as processors based globally who provide IT and system administration services, payment processing, delivery services, etc.
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based globally who provide consultancy, banking, legal, insurance, and accounting services.
- Government or regulatory bodies or other third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
- We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.
Our site and services are not intended for children and we do not knowingly collect data relating to children.
We may update our privacy policy from time to time. Any changes we make to this privacy policy will be posted on this page.
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Arabian Radiance Cosmetics
Building A1,
Dubai Digital Park,
Suite 501,
Dubai, Dubai,
500001
UAE